Privacy

You can use most of Spotmi without creating an account. This includes exploring the directory, searching and viewing places, businesses, experiences and events, using the map, and accessing public provider information.

Some features may require an account to save information or personalize your experience.

When you create an account, we may store the information you provide, such as your name, email address, profile picture, and any other details you choose to add.

We may also store information related to your use of Spotmi, such as your favorites, trips, conversations, and other actions taken within the platform, when these features are available and you use them.

Information stored on Spotmi is managed securely, applying technical and organizational measures designed to protect it against unauthorized access, loss, alteration, or misuse.

Account authentication is managed through specialized services. Spotmi does not have access to your password.

We use the collected information to:

• Provide and maintain Spotmi’s features.

• Allow you to save favorites, trips, and other account information.

• Improve search, navigation, and overall experience on the platform.

• Facilitate communication between tourists and providers when using contact options.

• Understand how Spotmi is used and improve our services.

• Maintain security and prevent misuse of the platform.

We do not sell your personal information.

We may collect information related to your interaction with our platform, such as searches performed, listings viewed, interactions with contact options, and other relevant actions on the site.

This information helps us understand what content is helpful, improve Spotmi, and measure platform performance.

When we use analytics tools, they may collect technical and usage data in accordance with their own policies and configurations.

Spotmi uses certain third-party services to deliver some of its features. These may include hosting, authentication, analytics, maps, artificial intelligence, and communication tools.

When using certain features, your browser may communicate directly with external services. For example, when viewing maps, requesting directions, or contacting a provider through external services.

These services have their own privacy and data handling policies. Spotmi does not control third-party privacy practices.

If you use SpotmIA, we may save conversations linked to your account so you can review and resume your history later.

Conversations associated with an account remain private and are stored securely.

To generate responses, SpotmIA may process the content of your queries and the information necessary to answer them via third-party artificial intelligence services.

We recommend that you do not enter personal, financial, password, credential, or other sensitive information into the chat that is not necessary for your inquiry.

If you use certain SpotmIA features without signing in, conversation details may only be held during the session and will not be linked to an account.

Some of the information published on Spotmi may come from public sources and official records related to El Salvador’s tourism sector.

Among these sources is the National Tourism Registry (RNT) published by the Ministry of Tourism of El Salvador.

If you are the owner or representative of a business and believe listing information is inaccurate, you can reach out to us to request a review or update.

When information originates from an official registry, some modifications may depend on the corresponding source being updated.

Spotmi implements reasonable security measures to safeguard information stored and processed on the platform.

However, no electronic system or Internet service can guarantee absolute security. We therefore recommend keeping your credentials secure and avoiding sharing sensitive information unnecessarily.

You may request the deletion of your account and its associated information.

Upon deleting an account, certain public information regarding businesses or providers may remain available when derived from public or official sources and not exclusively tied to your personal account.

To request account deletion or submit any privacy-related inquiry, you can contact Spotmi through our contact channels.

We may update this privacy policy whenever necessary to reflect changes to Spotmi, our services, or how we manage information.

When significant changes occur, we will update the last modified date displayed at the top of this page.